Refund policy

Returns & Refunds Policy

All sales at CIAO are final. Due to the made-to-order and personalized nature of our products, we do not accept returns, exchanges, or cancellations once an order has been placed. We encourage you to review your order carefully before completing your purchase. If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at [ciaotheshop@gmail.com] and we will do our best to make it right.

All sales are final. We do not accept returns or exchanges.